Shipping and Returns
Shipping times for titles in stock are generally delivered within 5–10 business days, when shipped to an Australian address.
Butternut Books uses Australia Post to deliver its purchased items.
When placing an order for books through our Butternut Books website, please choose carefully. We do not give refunds if you simply change your mind or make an incorrect selection.
As Butternut Books cannot offer sale or return and consignment terms, returns are accepted only in the case of faulty or damaged goods. In the event of faulty or damaged books upon first receiving your items, a refund is payable.
In the event that you receive a faulty or damaged book, we will refund the amount of the damaged item or items. Please contact us firstname.lastname@example.org, or use the contact form here.
Please also note that refunds do not include postage and handling and will be processed within seven business days of receipt of the goods.
Butternut Books reserves the right to refuse to accept, and to return, parcels that arrive with COD or other equivalent messages relating to outstanding delivery fees, stamped on them.