Privacy Policy

Butternut Books — Australian Children's Publisher

www.butternutbooks.com

Last updated: February 2026

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Introduction

Welcome to Butternut Books. We are an Australian independent children's publisher committed to producing quality educational and entertaining books for children, teachers, and parents. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our online store, download resources, or interact with our services.

Information We Collect

Information you provide directly:

We may collect personal information when you:

- Purchase books through our online store

- Download a free book

- Subscribe to our mailing list or newsletter

- Complete a school order form

- Submit an enquiry through our contact page

- Book a school visit, event, or workshop

This information may include your name, email address, phone number, postal address, school or organisation name, and payment information (processed securely through our third-party payment provider).

Information collected automatically:

When you browse our website, certain technical information may be collected automatically, including your IP address, browser type, device type, operating system, pages visited, referring website, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

- To process and fulfil book orders and deliver purchased products

- To deliver free book downloads and educational resources

- To respond to enquiries, school visit bookings, and event requests

- To process school order forms

- To send newsletters, new book announcements, and updates about events and resources (only where you have opted in)

- To improve our website, products, and services

- To comply with applicable legal and regulatory obligations

Online Store and Payments

When you make a purchase through our online store, your payment information is processed securely by our third-party payment provider. Butternut Books does not store your full credit card or payment details on our servers. Please refer to our payment provider's privacy policy for further information on how your payment data is handled.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

- Payment processing providers

- Email marketing platforms

- Website hosting and analytics providers

- Shipping and fulfilment services

These providers are required to keep your information confidential and may only use it for the specific services they provide to us.

We may also disclose your information where required by law, or to protect the rights, property, or safety of Butternut Books, our customers, or others.

Cookies

Our website may use cookies — small text files placed on your device — to enhance your browsing experience, remember your preferences, and analyse website traffic. You can manage or disable cookies through your browser settings, though this may affect the functionality of certain features on our website.

Third-Party Links

Our website may contain links to external websites, including online retailers, partner organisations (such as Epilepsy Queensland), social media platforms, and other third-party sites. We are not responsible for the privacy practices of these external websites and encourage you to review their individual privacy policies.

Email Communications

If you subscribe to our mailing list, you may unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly. We will promptly remove you from our mailing list upon request.

Data Security

We take reasonable precautions to protect your personal information from unauthorised access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

As a children's publisher, we take the privacy of children very seriously. Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information through our website, please contact us so we can take appropriate steps to remove that information.

Your Rights

Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you.

- Australian residents are protected under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

- European Union residents may have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to processing.

To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Butternut Books

Website: [www.butternutbooks.com](https://butternutbooks.com)

Contact page: [www.butternutbooks.com/contact](https://butternutbooks.com/contact)